Friday, August 23, 2013

Business Letter

3232 Hackamore Lane
Festus, 63928
8-23-13

Owner and Manager of Wendy's in Kansas
123 Wendy Lane
Topkia 8120

When I went to one of the Wendy's in Kansas we ordered a burger no cheese or onion. When we got it had cheese and onion that we asked to not get. So we went back up and told the manager the problem and asked for a new burger. The manager just sighed and said 'Fine.' When we got the burger back it had cheese, onion, lettuce, mustard, ketchup, mayo, and tomato. We told the problem again and had to repeat the process 4 more times before we finally got the correct burger. The manger and other employees we spoke to were really rude and never once said 'Sorry' or we'll take 10% off, they charged us twice the normal amount.


Sincerely Yours,

Rachel Cooper